Contact
Get in touch
We read every email. Use the address below for product feedback, press, partnerships, security disclosures, or anything else.
We typically reply within one business day. For security disclosures, please put “security” in the subject line.
What to expect
- Product feedback or a bug: if you can, include the analysis ID (it’s in the URL of the result page) so we can pull up exactly what you saw.
- Press, partnerships, or investors: say so in the subject; we’ll route accordingly.
- Security disclosures: please don’t open a public GitHub issue. Email us with steps to reproduce; we’ll acknowledge within one business day.
- Account or billing requests: please email from the address on the account so we can verify it’s yours.
The company
Elcano is operated by Mizu Development LLC, a Delaware company. Mailing address: 313 S Doheny Dr, Apt 7, Beverly Hills, CA 90211. See About for who we are and Privacy for how we handle your data.